Privacy Policy | The Reading Elf

Welcome to The Reading Elf ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience at our Reading Experience Studio in Chennai and on our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and payment information when you purchase a Reading Pack, book an event, or sign up for our newsletter.
Child Information: We may collect information about your child's age, reading level, and interests (e.g., via our "Discovery Quiz") to recommend suitable books. We process this data solely to personalize the reading experience.
Usage Data: Information on how you interact with our website, collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage our services, including the "Explorer," "Dreamer," "Adventure," and "Thinker" reading packs.
To organize and manage events, workshops, and the "Mom & Me Reading Club."
To communicate with you regarding your orders, subscriptions, or upcoming events.
To improve our store environment and website functionality.

3. Children's Privacy

The Reading Elf is a space designed for children, but our services (including purchases) are directed to parents and guardians. We do not knowingly collect personal identifiable information directly from children under the age of 13 without parental consent. Any information regarding a child's reading preferences provided via our website is intended to be submitted by a parent or guardian.

4. Third-Party Services

We may use third-party services such as Google Maps (for location), payment gateways (for processing orders), and analytics providers. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security

We value your trust in providing us your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at our studio:

The Reading Elf
Chennai, Tamil Nadu, India
Email: hello@readingelf.com